Although we may not realise it, we measure performance in all aspects of our lives
To Performance measurement in a useful way, indicators must be established to answer questions
such as:
•What is going on
around us?
To Performance measurement in a useful way, indicators must be established to answer questions such as:
To Performance measurement in a useful way, indicators must be established to answer questions such as:
•What has happened
so far?
To measure performance in a useful way, indicators must be established to answer questions such as:
To measure performance in a useful way, indicators must be established to answer questions such as:
information on the outcomes of
our
previous actions are called
Measurements of how the
current situation could impact
on
future performance are
stationery supply company…
…what reactive indicators
current sales
performance?
If you were the manager of a
stationery supply company…
…what proactive indicators
could you measure in order to
provide
Reactive measurement focuses
on collecting information on the
outputs of your health and
Reactive measurement focuses
on collecting information on the
outputs of your health and
Reactive measurement focuses
on collecting information on the
outputs of your health and
on collecting information on the
outputs of your health and
safety management
system
You can use this reactive data
to calculate your injury
incidence rate (the number of
reportable injuries per 100,000
employees):
Number of reportable injuries in a
given time period (one year)*100,00
Average number of employees during
You can use this reactive data to calculate your injury
incidence rate (the number of reportable injuries per 100,000 employees):
incidence rate (the number of reportable injuries per 100,000 employees):
You can use this reactive data to calculate your injury
You can use this reactive data to calculate your injury incidence rate (the number of
reportable injuries per 100,000 employees):
Once calculated, you’ll be able to compare your injury incidence rate with other rates in your industry to measure your performanc
Once calculated, you’ll be able to compare your injury incidence rate with other rates in your industry to measure your performanc
Once calculated, you’ll be able to compare your injury
incidence rate with other rates in your industry to measure your performance
Fatal injury incidence rates of employees for some industries:
Proactive measurement provides information on how health and safety is being managed before undesired events occur
•quality of the work environment and equipment
•quality of the workenvironment and equipment
•effectiveness of
systems and procedures
You’ll need to look at the inputs that contribute to health and safety management:
•quality of the work environment and equipment
•effectiveness of
systems and procedures
•behaviour and
ability of people
For example, if you intend to carry out an inspection once a week, you can proactively measure how many you actually perform
For example, if you intend to carry out an inspection once a week, you can proactively measure how many you actually perform
A good proactive indicator should be:
•objective
•easy to measure
•cost effective to
gather
•relevant to the
group whose
performance you’re
What are some indicators that could be used to proactively
measure health and safety?Remember: there’s no ‘one size fits all’ when it comes to
proactive indicators – find out what works best for your organisation
A range of people will be interested in this information, both internally and externally:
A range of people will be interested in this information, both internally and externally:
•senior management•line managers
•employees
•safety/employeerepresentatives
A range of people will be interested in this information, both
internally and externally:
•enforcement bodies
•insurance company
•clients
•the public
•shareholders
What is auditing?
Auditing aims to find evidence of whether the current
management system complies with the organisation’s policies and objectives
An internal audit is performed
by staff within the organisation in order to evaluate the effectiveness of the
current system
An external audit is undertaken
by a third party to provide an independent view, usually for interests of other
stakeholders
Audits typically use three types of evidence:
•documentation
Audits typically use three types of evidence:
•documentation
•interview
Audits typically use three
types of evidence:
•documentation
•interviews
•observation
As a manager, you (along
with senior management)
may be
involved in producing
an action plan to deal with
audit
findings
•Reactive
indicators measure your outputs; easily gathered, but have limitations
•Proactive
indicators measure your inputs; powerful, as they can provide warnings
•Audits provide a
check on
whether your systems
are effective
Key learning points:
•What’s performance measurement about?
•How do you measure health and safety performance?•What is auditing?
READ THIS ALL QUESTION IN INTERVEIW LABEL
READ THIS ALL QUESTION IN INTERVEIW LABEL
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